RECRUITMENT
Let’s start at the very beginning. Building a great team starts with recruitment. Have a clear idea what type of attitude you ideally want from your staff – most skills can be taught, getting the right attitude is a very different matter.
BALANCE
Like a good football team, it’s not all about outstanding individuals, but more a balance of complimentary strengths and skills. Have a look at www.belbin.com for different team roles and how to identify who should be doing what.
MOTIVATION
It’s not always about money, especially in a recession, job security is vital, but so is a clear understanding of roles and responsibilities. From this transparent and cohesive team situation, you can build motivation and incentive programmes that will be able to drive performance and deliver results. Don’t forget, corporate gifts can be extremely cost effective and play an important part in staff motivation.
FEEDBACK
Let people know when they are not performing, but more importantly tell them when they’re doing well. Good teams are self policing - staff don’t want to let each other down and sub-standard performance is quickly identified and stubbed out
OPPORTUNITIES
Provide clear and achievable career opportunities – keep them interested and striving for the next level.
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