Quoting “to be or not to be”…

 Monday, January 19th, 2009

(How to ask us for a quote and what to expect)

Here at the Corporate Gifts Company we receive literally hundred of quote requests at week, via telephone, email, website contact forms, exhibitions, meetings… (& even fax or post)!

We always do our very best with every quote we receive.

In order to maximise efficiency, yours and ours, we’ve written this short guide as to what information we require in order to provide you with a fast, accurate and unsurpassed quoting service.

Generally quotes fall into 2 categories I’ll briefly describe what information we require from you for each of these.

As a matter of course we would always contact you if there was missing information in your quote request, or if you’ve requested us to discuss anything with you.

Product Quotations

If you have a requirement for a specific business gift or business gifts, in order to save time we require the following information:

  • Product Code/s
  • Lead-Time – if you have one
  • Budget – if you have one
  • Branding Requirements – if you have any
  • When you need to the quote back by – if you know
  • How you’d like the quote returned – if you have a required method

Requirement Brief

  • Your Brief – as specific and concise as possible
  • Mock-Up Requirements - if you have any
  • Packaging Requirements – if you have any
  • Lead-Time – if you have one
  • Budget – if you have one
  • Branding Requirements – if you have any
  • When you need to the quote back by – if you know
  • How you’d like the quote returned – if you have a required method

Managing Expectations

We will endeavour to get your quote back to you within 30 minutes. If that isn’t possible then we will contact you to let your know when you’ll receive it and stick to our agreed time.

Please be aware that quotes for very large quantities or complicated briefs will take longer to prepare. We may need to contact several factories to gather all of the required information, before we can get back to you. This process can take 1-2 days, we’ll will endeavour to keep you abreast of these situations when they happen.

If you have any queries regarding your quote please contact us and we’ll be happy to help or even re-quote if you need us to.

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